Samsung is an industry-leading, extremely reliable producer of appliances and their ice makers are no different. However, they are not perfect and like any ice maker, there will most likely come a time when you need to reset them. We don't want you to be kept from your ice-cold beverages for too long so we will explain how to reset yours. Don't worry, resetting your Samsung ice maker is not as hard as it may seem. This guide applies to both the Bottom Mount and French Door models.
When to reset a Samsung ice maker
Before explaining how to reset your Samsung ice maker it is important that you are sure that resetting your ice maker is the best plan of action. There are three scenarios when it should be reset; firstly, if it is not dispensing any of the ice it is producing; secondly, if your Samsung ice maker is not filling with water; and finally, if it is not producing any or low quantities of ice. You should NOT reset a Samsung ice maker if it has been turned off, turn it on and wait a day before deciding if it needs to be reset.
In addition to this, before resetting your Samsung ice maker it may be useful for you to complete Samsung's troubleshooting process, as this may allow you to nip the problem in the bud!
Guide to resetting Samsung ice maker
Resetting a Samsung Bottom Mount refrigerator ice maker
- The first step is to find the ice maker. This should be a white box (that may or may not have a cover on it) located in the back left-hand corner of the ceiling of the fridge.
- Now you need to find the reset button, this may also be referred to as the test switch. To find this look past the cover on the front, if there is one, and underneath where the motor is located. Once you have found the button, firmly press and hold the button until you hear the motor fire up and then release.
- The final step is the easiest one! Leave the ice maker for 24 hours.
Resetting a Samsung French Door refrigerator ice maker
Firstly, you need to determine whether your refrigerator has a heated tray, if this is the case, follow this set of instructions. If not then skip to the next set of instructions.
- Firstly, make sure that the Samsung ice maker is not turned off. If it is then turn it back on and leave for 24 hours.
- Next, you need to open the door and find the ice bucket which should be in the top left-hand corner. Find the release on the right side of the bucket and use it to remove the bucket from its position.
- Now you need to locate the reset button on the right-hand side of the ice maker. You will be looking for a rubber, rectangular button. If you have a model older made in or older than 2009, you will need to hold this button for ten seconds. Whereas, if your model was made in 2010 or later then you simply need to hold the button until a chime plays, this indicates that the reset is beginning.
- This is the easy bit, you simply need to wait 24 hours!
If your Samsung ice maker does not have a dispenser or has two ice makers then you should follow this guide. This process is the same as the process for the Samsung Bottom Mount refrigerator ice makers.
- For these models, the first step is to find the ice maker. This should be a white box (that may or may not have a cover on it) located in the back left-hand corner of the ceiling of the fridge.
- Now you need to find the reset button, this may also be referred to as the test switch. To find this look past the cover on the front, if there is one, and underneath where the motor is located. Once you have found the button, firmly press and hold the button until you hear the motor fire up and then release.
- Again, the final step is the easiest one! Leave the ice maker for 24 hours.
Final thoughts
Hopefully, this article has helped you to fix any issue you may have had with your Samsung ice maker by running you through the process to reset it, allowing you to enjoy an ice-cold drink. If you have followed our instructions correctly and have reset your ice maker and it is still not producing ice as it should do then it, unfortunately, may be time for you to completely replace your ice maker.
A guide on how to do this can be found here. Another thing worth noting is that you should not be pressing the reset button on your Samsung ice maker more than once or twice a day and this can lead to ice jamming or water overflowing. The last thing you want to do when fixing your Samsung ice maker is cause more problems!
Why do I hear multiple chimes after pressing the reset button?
If, after you hold down the reset button on your Samsung ice maker, you hear more than one chime this could indicate that there is another issue with your ice maker that will not be fixed by simply resetting the appliance. If this is the case then the problem may require further investigation.
What should I do if press the reset button and there are chimes and no movement in the ice maker?
If, when you hold down the reset button on your Samsung ice maker, there is no chime or movement from the ice maker to indicate that the reset is taking place you simply need to turn off the refrigerator at the wall for two minutes. After this, try the reset again.
Will unplugging my Samsung refrigerator reset the ice maker?
The answer to this is that if you want to reset your Samsung ice maker you should not just unplug it from the wall. It is important that you follow the steps we have provided so that you can locate the reset button and reset it using this.
Are the reset and test buttons on the Samsung ice maker the same thing?
Yes, throughout this article it has been referred to as the reset button however, it can also be called the test button. This is because the number chimes played when the button is pressed can indicate whether the issue can be fixed by simply resetting the ice maker.
